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FAQ

1. How do I play ludo on LudoDhamaal.com?

  • The process of registering at The LudoDhamaal is quite simple. You just need to create an account by typing in a unique username, password, and mobile number. Now, you can enjoy our online ludo games at anytime and anywhere.

2. Is it legal to play online ludo in India?

  • As per Indian constitution, gambling comes within state subject and therefore the central act is applicable in all the states which do not have any particular gambling laws. Official licensing is also available for online ludo rooms making online ludo legal in India.

3. How do I play ludo on ludodhamaal.com?

  • The process of registering at The LudoDhamaal is quite simple. You just need to create an account by typing in a unique username, password, and mobile number. Now, you can enjoy our online ludo games at anytime and anywhere.

4. Is it legal to play online ludo in India?

  • Yes, you can play online ludo in India legally. In fact, according to The Indian Supreme Court Ludo is deemed as a game of skill and not a game of chance and is protected under the Constitution of India under Article 19[1] (g).

5. I am unable to log into my account. What should I do?

  • Firstly, please ensure that you are registered on the ludodhamaal.com. Also, make sure you have activated your account by entering the OTP sent on your registered mobile number.
  • If you are registered and your account is activated, still if you are not able to login, chances are that you are entering a wrong username/ password.

6. I forgot my password. What should I do?

  • You can reset the password by simply clicking on the "Forgot Password?" under the login panel. You will be asked to enter your mobile number which was registered during the time of registration. An OTP will be sent to your registered mobile number and you can reset the password by entering the OTP.

7. Are my personal and payment card details secure at The Ludo Dhamaal?

  • With Responsible Gaming, Fraud Protection, and 24/7 Support, we aim at delivering a user-friendly and secure online gaming experience at The Ludo Dhamaal.

8. What do I do if I do not have a PAN Card?

  • Your Profile at The LudoDhamaal is only complete when you enter your PAN Card details into your account. If you have skipped entering essential details that were not recorded during the Quick Sign Up process then you should follow these steps to enter all the essential details:
  • 1. Log in to your account
  • 2. Go to My Account (on the right-hand sidebar)
  • 3. Click on Profile Overview to get to your profile, where you can update your account with others.

9. PAN Card number is a mandatory field.

  • I am unable to raise withdrawal request.
  • To raise a withdrawal request you should have minimum ₹100/- withdrawable amount in your The LudoDhamaal account, mobile number should be verified and your KYC documents should be successfully verified from our end.

10. My deposit was failed but the amount has been deducted from my bank account.

  • Do not worry the bank will refund your deducted amount within 5-7 working days; Be assured that your money is safe with the bank.
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